Terms of Use

Acceptance

These Terms of Use govern your use of LineGuy, which is operated by LineGuy, LLC ("we", "us"), a Massachusetts limited liability company located at 25 Ericsson Street, Dorchester, MA 02122.

LineGuy asks you to accept these terms when you first open the app, and you must accept them to use it. By accepting, or by otherwise using LineGuy, you agree to these terms. If you do not agree, please do not use the app.

LineGuy is intended for users 18 and older. LineGuy shows information about bars and nightlife venues and is not intended for anyone under 18.

What LineGuy provides

LineGuy shows community submitted estimates of lines and crowds at bars and venues. Counts are estimates generated from user photos and reviewed by a human moderator before they appear in the app. They can be wrong, out of date, or incomplete.

LineGuy is provided "as is" without warranties of any kind. We are not responsible for decisions you make based on the information shown.

Your submissions

• Only submit photos or videos you took yourself, of public outdoor lines and venue entrances.
• LineGuy captures video without audio; we never record or receive any audio from your submissions.
• Do not submit photos or video that include anyone under 18. Images that appear to depict a minor are deleted immediately and the network address they came from is permanently blocked.
• Do not submit content that focuses on identifiable individuals, is taken in private spaces, or is unlawful, harassing, or misleading.
• Do not submit deliberately false counts or spam. We use rate limits and moderation, and may reject or remove any submission at our discretion.
• While the location toggle is on, submitting also sends your device's coordinates at that moment, so a moderator can see how far you were from the venue. The Privacy Policy explains what we store and for how long.
• By submitting, you grant us a license to store, process (including AI analysis), and display the resulting line information in the app.

Anonymous visit counts

While location is on and the app is open, LineGuy anonymously counts visits to the venues you are at. This is part of the service and is always on whenever location is on; it cannot be turned off on its own. You can stop it at any time by turning off location in LineGuy's Settings or in iOS Settings.

A visit is recorded only as a total for the venue, with no information about who you are. We may share these totals with venues and business partners. The Privacy Policy explains exactly what is sent and kept.

Zero tolerance for objectionable content and abusive users

We have zero tolerance for objectionable content and abusive users.

Content that is obscene, sexually explicit, violent, hateful, harassing, defamatory, or that targets or identifies a specific individual will be removed. Every submission is reviewed by a moderator before it appears in the app, and we may reject any submission for any reason.

We review reports of objectionable content promptly, remove violating content, and permanently ban the submitter.

Reporting a problem

Other users never see submitted photos or videos, only the line count they produce. If a count looks wrong or appears to be deliberately false, report it from Settings → Report in the app, with the venue name and roughly when you saw it. You can also email thelineguy@lineguy.net. We review reports promptly, usually within 24 hours.

If we correct a count after your report, our record notes that the correction came from a user report, but not who sent it.

Blocking and bans

LineGuy does not use accounts. Submissions are tied to a random token stored on your device, which lets you check whether your own update was approved.

If a submission violates these terms, we may block further submissions from the network address it came from, at any time, at our discretion, and without notice. Bans are permanent for content involving minors, and for repeated or deliberate violations of these terms.

Acceptable use

Do not attempt to disrupt the service, bypass rate limits, scrape data, or misuse the reporting or submission systems.

Please drink responsibly and follow local laws.

Third party content

Venue details, photos, and hours come from Google and from venues themselves and may be inaccurate. Hours shown in the app may differ from a venue's actual hours.

LineGuy uses Google Maps. By using the app you are also bound by the Google Maps/Google Earth Additional Terms of Service, and Google's Privacy Policy applies to the data Google collects.

Apple

This agreement is between you and LineGuy, LLC only, not Apple. LineGuy, LLC is solely responsible for the app and its content.

We grant you a limited, non-transferable license to use LineGuy on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the app. To the maximum extent permitted by law, Apple has no other warranty obligation of any kind with respect to the app.

You must comply with any applicable third party terms when using the app, such as your wireless data service agreement.

Apple has no obligation to provide maintenance or support for the app. LineGuy, LLC is responsible for any claims relating to the app, including product liability, legal or regulatory compliance, consumer protection, and any third party claim that the app infringes intellectual property rights.

You represent that you are not located in a country subject to a U.S. Government embargo, and that you are not on any U.S. Government list of prohibited or restricted parties.

Apple and its subsidiaries are third party beneficiaries of these Terms and may enforce them against you.

Changes

We may update the app and these terms over time. When we make a material change, we post the updated terms in the app with a new effective date and ask you to accept them before you continue using the app. Continued use after non material changes means you accept the updated terms.

Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws rules.

Contact

Questions for LineGuy, LLC: thelineguy@lineguy.net